Shipping
Most items ship on or the next day. If you need the item fast and want to verify if it's in stock or inquire about lead times send your question to websales@myledsource.com. Free shipping from 2 to 10 days depending on shipping address and carrier. Due to Free Shipping, the product(s) will be shipped using USPS®, FedEx® or UPS Ground™. For custom order items, please allow 2 to 3 weeks for the item to go through the building process and testing before shipping. Special orders, out of stock and back orders will require additional time before shipping. Some items might ship straight from the manufacture or warehouse to expedite delivery.
Warranty
All of the products are under warranty according to the manufactures warranty against manufacture defects. If you believe the product might have a manufacture defect, you can contact us or contact Feniex RMA department. The product will be checked by a trained technician and if the technician finds the product has been altered, tampered with or installed incorrectly, the customer will be responsible for any shipping cost and cost to repair the product..
Returns
Returns are accepted before 30 days (must call or email for authorization and arrangements) as long as the products are unused and still in their original packaging. Return shipping will be the customer's responsibility. If the product is found to be defective and has not been altered or tampered with, we will reimburse the shipping charge, fix or replace the product and send the product back free of charge. If the product(s) shipped is not the correct items due to our mistake, you must contact us (within 48 hours) and get authorization and arrangements for return shipping. If the product(s) is damaged due to shipping, contact us immediately. If the product(s) is being returned and is not due to manufactures defect, the customer is responsible for all shipping charges, restocking fees, damages and/or cost for any missing parts or accessories.
Product Pictures
Product images do not guarantee product depiction. Images are for general purpose of the product only. Please refer to the product description and model number before purchasing.
Privacy Policy
What information do we collect?
My LED Source collects information from the website when you subscribe to our newsletter or fill out a contact form. Account and order information is collected through ECWID Cart secure server . Payments through PayPal and Ecwid Payments are processed through their Secure Servers. My LED Source does not collect any payment information. When ordering or registering, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or date of birth. You may, however, visit our site anonymously. For complete Privacy Policy Click Here.
Notice
We are not responsible for YOUR ACTIONS!! Check you local laws regarding the use of lighting equipment on a public roadway. It is YOUR RESPONSIBILITY to know and follow the laws in your state. Some of the product might require for you to email a copy of your Department Issued ID or contact information to verify your status along with your purchase. Thank you.
Some item are available to authorized and/or qualified personnel only (Military, Law Enforcement, Peace Officers and Private Security Guards). You will be required to provide proof of your official government/employer identification and/or certification along with purchase. Other federal, state, and/or local laws may apply.
